Avis Quartier Libre Collection

Positive:
Après un premier séjour de trois jours, je suis revenu pour une semaine supplémentaire et j’ai pu constater la constance de la qualité de service ainsi que le dévouement du personnel.

Tout est mis en œuvre pour rendre le séjour agréable mais également pour gérer avec efficacité les situations parfois délicates. Un problème informatique a notamment rendu l’accès aux chambres impossible pendant environ 90 minutes et le personnel présent à la réception est allé bien au-delà de ce que l’on peut habituellement attendre afin de trouver des solutions. Cet engagement est remarquable et souligne sans aucun doute la qualité du management.

Mention particulière à Oussam au service entretien, dont la gentillesse, la discrétion et la disponibilité sont remarquables, ainsi qu’à Dylan qui contribue à faire de La Table Sicilienne un endroit chaleureux par la qualité de son accueil et de son service.

Negative:
Le porche à l'entrée du 17 comprend également des places de restaurant pour les 3 repas. Le personnel du restaurant et particulièrement le cuisinier, y fument de nombreuses cigarettes, ce qui est bien désagréable pour les non-fumeurs et autres asthmatiques. Peut-être pourraient-ils aller dans la cours arrière ou s'abstenir ?

Positive:
Location clean property rooms were small but good for Paris standard

Negative:
Breakfast could have more variety same meal for 6 days

Positive:
Excellent location, clean apartments

Negative:
Wi-fi was hardly working in the rooms. We had to go our to the terrace to get proper connection

Positive:
Beliggenhed

Negative:
Hotellet har en god beliggenhed og lejligheden var rummelig, men opholdet levede desværre ikke op til forventningerne.

Der var ingen rengøring under vores 6-dages ophold – ikke engang tømning af skraldespande, hvilket er for dårligt til denne prisklasse.

Morgenmaden var meget skuffende og mindede mere om et 3-stjernet hotel. Udvalget var yderst begrænset, og kvaliteten var lav. Croissanterne var tørre og kedelige, og brødet var så hårdt, at man næsten kunne knække tænderne på det.

Det eneste virkelig positive ved morgenmaden var medarbejderen i morgenmadslokalet, som var meget sød, hjælpsom og imødekommende.

Samlet set havde hotellet potentiale, men serviceniveauet og morgenmaden trak oplevelsen markant ned.

Positive:
staff not helpfull they charged late checkout 200eur

Negative:
staff not helpfull they charged late checkout 200eur

after paying half delay thet kept at bag at lobbby

Positive:
Location

Negative:
This was our 10th stay in Paris, so we have an experience of what a 4* hotel should look like.

This hotel is not a 4* at all. The whole experience with the hotel and the stuff was an absolute disaster. If you would like to experience a good service of a 4* hotel, stay away from this place at any cost

1. The check in: the receptionist was absolutely unfriendly, arrogant and unprofessional. He barely spoke English, didn’t even great us and looked very annoyed. He didn’t even look at us, was busy with his phone and continued sitting. I had to ask all the information that is being usually told (breakfast time, wifi etc). The check in itself is a long and pretty complicated online process (during that period you were not be even offered to seat). No help from the stuff.

2. The reception is basically a dirty messy desk, no place to sit. No umbrellas are available to borrow.

3. All the stuff we met were unfriendly, annoyed, arrogant and didn’t speak English.

4. The sofa in the room and the curtains were dirty. The room was too cold.

5. The breakfast was till 10:30 when we went downstairs at 10:05 there was a tea spoon of omelette left, along with ages-old smoked salmon, two pieces of completely dry cheese and a small leftover of baguette. We didn’t ask for the refill, but were told right away that the breakfast finishes soon and no other food will be brought.

6. Whatever you ask the stuff for: refill of coffee in the room, a change of towels, you hear “that’s not possible” and “you have to pay for it online”

7. Check out: The same experience as check in. Will never be back here

Positive:
Very clean and somewhat soundproof apartment. It felt safe and was very comfortable for 3 adults.
Beds are very comfortable, kitchenette has everything you need.
Location is close to everything: Metro, sights, grocery stores and restaurants.

Negative:
No real view, but we knew this booking the apartment. General areas were a bit worn and scuffed up. The bathroom and toilet could benefit from ventilation/ fans.

Positive:
Petit déjeuner, appartement spacieux, propreté et calme

Positive:
Living room, good light , windows opening, elevator access. Air conditioned. Excelent location

Negative:
The code lock system failed. Leaving us outside without no possibility to enter in the apartment almost 2h. To get the physical keys they needed the wifi working, which was not working. So i would suggest in the future to have a better redundant system not relying on the internet only.

Positive:
Bed and bathroom

Negative:
Staff and access and we were ripped off having to pay from 2pm extra and extra taxes. None of the door codes worked. It is not a hotel

Positive:
Room was nicely fitted out. Bed was comfortable. Bathroom was great. Coffee machine and kitchenette in the room was helpful. Laundry facilities onsite. Across the road from the Metro.

Negative:
Staff were variable. Some were helpful and engaging, others were literally sleeping on the job (breakfast staff). While room was a good size (for Paris), there was no real space for suitcases. I’d suggest removing the coffee table and replacing with a luggage rack at end of bed. Also, they tend to push the upsell, for example, early checkin or late checkout. We took the early checkin which was helpful but for 150 euro, it was expensive for a room that was already available.

Positive:
Schoon en rustig

Negative:
X

Positive:
Nos gustó todo

Negative:
La puerta del baño no cerraba
Falto material de limpieza (escoba) , más papel higiénico y bolsas de basura

Positive:
Jättefin och fräsch lägenhet som passade vår familj, vi hade allt vi behövde. Läget är toppen med bara några minuters promenad till två metrostationer, vilket gjorde det enkelt att ta sig runt. Det finns också flera riktigt bra restauranger i området.

Negative:
Det enda negativa var att det var lite lyhört mellan lägenheterna.

Positive:
The apartment itself is genuinely well-located in the Marais — a beautiful area. The space is well-equipped with a full kitchen, good appliances, and comfortable rooms for a family. The building and common areas are clean and modern.

Negative:
Cleaning and linen: We stayed 6 nights as a family of 5. The apartment was cleaned once — one day before departure, and only after repeated written requests over several days. When we asked for cleaning, we were directed to a paid upsell platform (Enso Connect) charging €15.75 for towels and €26.25 for linen changes. The Booking.com listing shows towels and linen as included amenities with no ‘additional charge’ badge. When we raised this discrepancy, the property’s written response was that this is ‘clearly indicated at booking’ — which contradicts what the listing actually shows.
Breakfast: Included in our rate. The same items were served every day with very limited variety and below average presentation. Totally not matching the apartment quality and rate charged. On one occasion there was not enough bread and croissants for our family of five. When we asked for more, we were told the previous guests had consumed them. At this price point, that response is simply not acceptable.
Television: The TV basic channels and stream did not work. We reported it. Management confirmed in writing it was ‘fully functional.’ Then that they do not offer streaming and when we insisted they accepted the issue and tried to resolve it — it remained completely frozen at the initial menu for the first three days of our stay.

We paid quite enough for 6 nights. The apartment itself is worth considering for its location and facilities. The service model — paid upsells for basics, minimal housekeeping, running out of breakfast items — is not consistent with the price or the listing as presented. Families considering this property should read the listing very carefully and clarify in advance exactly what is and is not included.

Positive:
Er was een bad, groot genoeg om in te liggen. Prachtig klein appartement. Vriendelijke receptionisten overdag. Locatie is geweldig, supermarkt op een paar meter afstand.

Negative:
Het lukte niet om connectie te maken tussen de tv en mijn telefoon. De receptioniste heeft me proberen te helpen, alsook de persoon die er meer verstand van had. En toch is het niet gelukt, wat erg tegenviel. De receptionist, man, in de avond was erg onvriendelijk. Niet gastvrij.

Positive:
La ubicación y que estaba nuevo

Negative:
Tenía que comprar el papel.de baño, y pagar por cambio de toallas,

Positive:
Locatie

Negative:
Eigenlijk niets

Positive:
C'est un vrai chez soi loin de chez soi avec une équipe attentive, un appartement de très bon standing et bien équipé, parfaitement calme où l'on se sent tout de suite chez soi. Il y a des livres et de nombreux détails appréciables.
Mention particulière pour l'efficacité et le sourire de Lucas à la réception et de Siryne aux petits-déjeuners qui s'est approprié les lieux et vous reçoit comme la maitresse des lieux.

Negative:
Un détail, la verrerie n'était pas nette et à peine propre.

Positive:
Отличный вариант

Negative:
Утром бывает шумно, делали ремонт тротуара с 7.00